Complaint / review text:
The CEO for IBILL, Inc. ALSO owns B2B Credit Inc., - He failed to perform the service (building business credit) for which they advertised and I paid for (from Oct 2007 to present).in Oct 2007 I paid $399 upfront fee (plus $125 p/mo, thereafter) for B2B Credit Inc to build my business credit. The first few months went fairly well, with their rep but, she left in early 2008. There was no rep working to provide the credit building service from Mar 08-July 08 & eventually I complained to the Ops Mgr, (whom I would later find out was the owner's wife).in Dec 08, she conceded to their lack of performance & issued a 4 month credit (through May 09).
From Jan 09-present, there has been no credit building activity on my account. I requested cancellation & a refund in late Feb, early Mar & was told, by Wife/Ops Mgr, that they would issue the refund. She then passed the buck on to Husband/CEO. I spoke with CEO, last month, on the phone & via emails. His last communiction was that he didn't have my credit card info to make the refund (they sure had it to charge the fees). I provided the card info, via email & have made several follow up calls, with no response... UNTIL last week, when I received a SOLICITATION to PAY for a conference call with CEO, where he would tell business owners how to build credit. Unbelievable!
This man promises to build your business credit to $150,000 in 9-12 months. It has been almost 18 months & all his company has managed to do is build debt for my company. There is NOTHING reporting to D&B for my business, as promised & I deserve a refund. I have 2 years worth of emails that detail these events & would be happy to fax anything you think is pertinent. I am now inclined to believe that he is a scam artist.
I have filed with Better Busines Bureau and am planning a civil suit - WATCH OUT FOR THEM!
Ready2sueSilver Spring, Maryland