Today is June 5.
On May 30, I received a call from Master Card Company from the Fraud Department telling us for a possible fraudulent charges to my credit card. And yes indeed, my credit card has many unauthorized charges but we did not know who or what company used my credit card. My credit card is not stolen, I have it with me.
Yesterday, June 4, I received a package came from "Advanced Wellness Research" and inside is a "Bright Teeth Whitening Kit" with the note that... Thank you for the order. There is no amount of how much is the charges. Right away, I have a feeling that this is one of the unauthorized charges that the Master Card caught.
I am so mad!!! Right away, I called the company... I told the customer representative that I received a package from them that I did not order. And she told me that I order it online and my name and address is on it, but the email address that she gave to me is not my email address and the fake email address started with my last name. She said my credit card has been charged for $4.89.
Now, in the middle of writing this complaint...
Today, June 5, I received another product from " Earth Essence Nature Beauty Health" 230 West 400 South, Firth Floor, Salt Lake City, UT 84101, Tel. # 800-497-4988. The item is a skin renewal trial "no cost" but the shipping cost is $7.95, but they make money in sending you their product monthly. I don't know how much they are going to charge monthly because I did not order the product. And yes, the date of the 2 sales receipts are May 30. Leticia is the sales rep. But she cannot give me her last name and also she cannot give me the email address that she has in their file. I told her that Master Card caught already this fraudulent charges. And I told her that I'm sure that I am not the only one has a complaint about fraudulent charges from their company, and she hang-up on me. I will make another complaint to this company!
I did not loss a cent from these charges but I want other people to be aware of these companies and maybe in the coming days I will still be receiving another product/s that I did not order.
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