I found this company on the internet and called them to see if they could help us with a timeshare being foreclosed on. They told me they had to have payment in advance before they could look into it, and when I said I didn't have it, they asked me if I could borrow from family or something. I definitely would not do that, but they said the $595.00 I paid them would save us from lawyer costs as they could stop all legal action against us. I tearfully explained to them that we were in severe debt and had all of our credit account with a debt management company, but I had one credit card left I could use. It only had $500 left on it, so I gave them that and they also took $95 from my checking out.
They kept reassuring me that it was a "money-back guarantee". Another $595 was due when they completed the work for us, but it didn't get to that point.
After completing detailed financial statements to them, I kept waiting to hear something, and I called them and spoke to 5 very helpful and friendly people, none of which ever told me they didn't handle timeshares. I was informed of that in April and told it would take up to 2 months to get a refund check. When I last called on May 12, I was told the check would get to me in 10 days. It is now June 1, and when I call the number, all I get is a recording that the number is out of service.
They have all of my financial information, social security numbers, etc. Which scares me more than losing the money! Can anything be done?
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