I too, purchased the FREE 14 day trial offer of Pure Acai Berry on 11/24/08 and it was shipped to me on 11/26/08, mind you two days of my 14 day FREE trial. On 12/05/08 I started trying to cancel as the product was doing nothing that they stated it would do! After at least 30 unsuccessful attempts to call their Simply cancel # for a RMA # I did finally get my RMA # on Wed. The 10th of DEC. Along with the email of my RMA # I was informed that I must return @ least 32 pills and use this certain address and the RMA # must be on the outside of the package and I must also require a signature receipt. So I did everything and as of today the 17th of Dec. The only response I have gotten from this comapny is the following: Dear,
Just a quick email to update you on your Advanced Wellness Research
Order. Your status has been updated to: Unknown
Name:
Order Number: BT-18234
Order Date:
Thank you for your business.
Advanced Wellness Research, Inc.
What the hell does that mean? I am looking for the $78.81 refund that they charged my credit card on the 13th day of the FREE trial offer! Because of this company I will never order anything off the internet!
Very aggrevated,
Marsha L. Rodriguez
0 comments