Encore Receivables called me to settle on an account through GE Money. They came up with a settlement amount and I agreed to it. I gave them my banking info., talked to a manager to verify everything and was given a confirmation number.
Now 2 months later, another company is calling me telling me the settlement was never paid and now I owe more money and are in trouble of being sued. When I called Encore back, they claimed the settlement was not accepted and they said they mailed me a letter which I never received.
My husband was almost killed in a car accident (not his fault). I have 3 young children to take care of and I do not work. So, I tried in good faith to settle this account and thought it was all taken care of. The people at Encore are a bunch of idiots. They could not explain to me why they would take my info. And tell me all is settled when it was not. They were useless, and kept apologizing but unfortunately I am the one getting hurt here thanks to the incompetance of this company!!!
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