I, like many of you have had problems with Bank of America. I am a responsible adult, yet I have found myself in the same position as many who have posted comments. I encourage you to file a formal complaint with the Office of the Comptroller of the Currency (OCC) an agency of the United States Department of the Treasury. The OCC charters, regulates, and supervises over 2,500 national banks to ensure a safe, sound and competitive national banking system that supports the citizens, communities and economy of the United States. The Comptroller's Office also supervises federally licensed branches and agencies of foreign banks. Their web address is www.occ. Treas. Gov.
You may file a formal complaint about a national bank with the OCC by writing and sending (or faxing) a letter — no special forms are required — to the Customer Assistance Group at the address (or fax number) below.
Customer Assistance Group
1301 McKinney Street
Suite 3710
Houston, TX 77010
fax: 1-713-336-4301
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