Mr. Noble of NCO is permanently recorded requesting a payment on a Bank of America account for approx. $1,300.
As I have had issues of third party entities pretending to have opened accounts in my name with Bank of America in the past, I immediately called a contact I had in the fraud center at the bank to find out who was calling on a family member's cell phone.
Bank of America (same as last time) insists they have no affiliation with NCO. They searched all my accounts by social, address, and various other identifying pieces of info and they have no record of any account with the account number provided and/or dollar amount.
As the "adult", I call Mr. Noble back and he refuses to tell me who he was trying to reach. He is merely demanding my bank account info, my ATM Debit Card info, My Social, and other personal information. He was verbally abrasive and borderline abusive threatening to sue me if I refused to give him the information he wanted. He did not want to listen, and would not let me get a word in edgewise. He refused a supervisor/manager.
I said my peace all the while he was demanding personal information. I told him if he call the wireless number again belonging to the child, I would be investigating what agency would protect the safety/welfare of the child and report him and his agency. I subsequently learned your Attorney General can help with that all they need is a formal letter of complaint memorializing the notice to cease and desist calling the minor child and harassing them throughout the school day.
I further explained to this Yahoo that Bank of America denies any affiliation with NCO and to discontinue all harassment. I don't think he heard me because he wouldn't keep quiet long enough to listen, just kept demanding personal information. He also refused their mailing address and said they only take payment to clear debts over the phone.
I kept saying it isn't my debt, the bank has no record of it, and he would just keep asking for my personal information that I will not provide based upon the various lawsuits, disreputable conduct, and the Budd Hubbs Watch List reports.
I have a document from the bank verifying they have no information on any other accounts in my name. That goes to the attorney general as well.
I would recommend writing all disputes to the Pennsylvania Attorney General where the company is headquartered as well as the Attorney General in the state which you reside (in the event they move it to an office outside PA to force you to start the dispute precedings all over. If this happens the attorney general in your state will be able to intervene and move things along a little quicker).
I would also report them to the Federal Trade Commission, but don't expecft resolution. The Federal Trade Commission only logs complaints and NEVER intervenes or assists on behalf of the consumer. The idea is to create enough complaints so they have to fine the company. NCO was hit with over $1 million in fines, it's going to take more of those fines to put them out of business.
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