Are you feeling helpless, that you're getting no help or answers from AHMSI no matter what you do? Citi Residential sold our mortgage to AHMSI in 02/'09. Since then they've processed my payments for 3 months that I've mailed with homemade statements, because they refuse to honor my request to send them each month, and they've with no explanation whatsover placed everything in "suspense" and am not reflecting anything being applied to prin., escrow, etc. When I check my account online, yet they have my money!
I've never received a change in monthly payment amount via phone call or USPS, so I simply have no choice to send them what my payment's always been/was with my prior mortgage holder, and now I'm fearing they may be trying to somehow not credit my account as it should be, possibly try to assess some type of hidden fees and/or try to somehow make it so I'm unable to make a possible change in payment on a fixed note I have, and worse of all, somehow try to foreclose on my home without prior notice or explanation!
For 3 months, I've tried calling, writing, and there's nothing I'm able to do on my own about it but fail! It's like they don't care one bit about anything, so long as they get their money! So, for all of you facing similar problems and/or other issues here's what I've done and suggest you do the same.
We have to band together and take matters into our own hands, if we truly want to stop these unethical business tacticts. If you're unsure of how to contact anyone below, simply do some online research and/or place phone calls to obtain the correct contact information. After 3 months of getting absolutely nowhere with AHMSI and getting nowhere here's what I've done and suggest you do the same:
1. Filed a complaint with my local Attorney General's Office.
2. Filed a complaint with the BBB.
3. Contacted Christine Sullivan (YES! AN AMERICAN for AHMSI) @ christine. [email protected]
4. Filed a complaint with the FTC (Federal Trade Commission)
5.in the process of filing a complaint with HUD (check your local office for contact info.By websearch)
6. Submitted a news tip to Anderson Cooper & Ali Veshi @ www.cnn.com
7. Obtained my local media contact info.in the event AHMSI refuses to resolve my account issues within 2 weeks.
Yes, this is time consuming, however, if we want action we must work together to stop AHMSI and others from what they're doing to honest, innocent victims like ourselves!!
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