I have a mortgage loan with AHMSI. I have had several issues with them. The employees are rude and dont return calls. I had lost my job and applied for the loan modification and they took over a year to even accept the application. During the process they lost paperwork, returned payments, continues to collection call me, treated me rude and gave me the run around for the whole year. I got fed up and reported them to the BBB in Oct'09 AHMSI modifed my loan Nov'09 after receiving the complaint. They never sent me any notice that my loan was modified and replied to the BBB that they would notify me. They eve told the BBB that the carrier lost the modification documents which I had the tracking receipt showing they did receive them prior to modifiying the loan. They also stated several other things that did not happen or that never did.
Now, AHMSI sends me an incorrect 1098, I pay over 12k in interest a year and they reported to the IRS that I paid only 5k for 2009. I Get another letter stating that I am interest short and my payment is going up. How can this be, my T&I have not increased, they miscalculated somewhere. Also I am being told I am two months in the arrears although I have made the payment every month since the loan modification. I just received an attorney letter demanding more money than I owe. I contacted the BBB again and advised them of what AHMSI are back to their deceptive and illegal practices and they contact AHMSI. AHMSI contacts me and tells me again they will take care of the issues and tells the BBB they once again address my concerns. I am not confident that this will happen. I need all the help I can get.
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