Usacomplaints.com » Business & Finance » Complaint / Review: Waterworks Repair - Unauthorized charges. #447467

Complaint / Review
Waterworks Repair
Unauthorized charges

Waterworks Fix is completely the sloppiest went vessel technician/aspect look I've previously experienced. I recently had my vessel up available and had some small detail that must be completed. Our present marina suggested Waterworks Fix in Lewisville, TX. They simply recently changed Maritime Maximum at Pier 121.

Ben Holcomb may be the operator of Waterworks Fix and our first conference he appeared to be a pleasant good ole man. He offered me a for many little scores that must be eliminated along side various other small repairs.

The quantity he explained was $1,500. I believed it was excessively large but again he included high regards. Therefore we decided. I needed the vessel to become ideal for my customers outofstate. He assured me it'd be.in regards to a week later I obtain a telephone call from Bill declaring its likely to price nearer to $2,000. I told him this isn't what we decided on etc...

We finished that discussion plus they extended to focus on my vessel. Throughout this method I'd various other little things done towards the vessel. Bill never will contact you when he says he'll. You-can't keep a note on his mobile phone since his mail is complete.

Both girls who reply the primary telephone would be the merely good people in the store from my knowledge.

Therefore, I proceed to complete my greatest speaking with Bill and Kurt to possess extra products set about the vessel. Once I obtain the ultimate statement for that vessel there are many costs that used to donot approve. One cost was for $28 value of gas along with a work cost of $48 bucks to place gas within the vessel! Obviously the vessel went out-of gasoline on the river check that I came across about in the outofstate customer. I had been never actually conscious or did I approve this cost.

In addition they changed the anti siphoning device. I had been informed by Kurt that it had been a $2 component and requires minutes to set up. I mentioned go right ahead and get it done. When the statement comes there is free for that component but a work cost for $238!! I named many large ship mechanic stores plus they all cited 1/2 time work to set up. Waterworks work fee is $95. You need to do the math. That money amount was never approved by me.

So now it is period for my happy new vessel owners in the future get there vessel from outofstate. They two had an extremely difficult time obtaining one to contact them back from waterworks. They actually delivered a contact 2 times before to Bill saying they're on the website method and please have anything prepared.

When The customer gets there the very first thing he sees may be the vessel hasn't actually been comprehensive, waxed etcc! He went 13 hours right to make it happen. Today, within the mean-time for that previous couple times I'd decided to pay-what I approved Waterworks to correct etc.

Bill, informs my customers they cannot consider the vessel since the statement isn't compensated. Bill ultimately wants to reduce the statement to my pleasure. Clearly Bill decreased the cost since he realized used to donot approve a few of the costs.

So... It gets better... I obtain a phone in the customers spouse and he or she informs me the following day that Waterworks Fix dropped both rods to prop the vessel address... She also informs me the cover was left off the vessel for 2 times before they selected it-up! It rained these last 2 days.

Now recall, Bill and Waterworks understood these were arriving simply because they delivered a contact since Bill wouldn't contact them back.

Along with that, Bill is attempting to detail the vessel as the customer waits while offering him a beer! Good skilled contact there Waterworks Fix

The boat was never precisely comprehensive and-or waxed based on the new homeowners of there ship.

Waterworks is extremely unorganized, careless, expensive and attempted to cost me for function that I never approved.

I'd never suggest Waterworks Fix.


Offender: Waterworks Repair

Country: USA   State: Texas   City: Lewisville
Site:

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google