Usacomplaints.com » Business & Finance » Complaint / Review: Dynamic Color Imaging - Deceptive Business Practices. #446931

Complaint / Review
Dynamic Color Imaging
Deceptive Business Practices

In November of Quicker Artwork was contacted by David and Gail Hodges who're the homeowners of Powerful Color Imaging, who until lately were conducting business at 2506 Achievement Push, Odessa, FL 33556. Their telephone number is (727) 372-8181. The Hodges spoke us into letting them enhance a Xerox 2045 DocuColor printer to the store on the test schedule to get a 90-day time. We weren't on the market for another device and informed them we weren't involved repeatedly, however the Hodges held pressuring to permit them enhance among their “great” devices. They kept tossing out numbers that appeared to seem sensible which might have worked for us when the device was trusted, earning money for all of US, if Dynamic adopted through using their contract to repay our current rent on another printer we'd within our store, of course if Dynamic adopted through with supplying materials and support for that device according to the rental contract conditions. THEY DIDN'T CONTINUE WITH THEIR CONTRACT.

Once The device was shipped Mark closed for this underneath the impact it had been a shipping confirmation. Again, the offer was that Quicker Artwork might take the equipment on the test schedule to get a 90-day time. Mark wasn't provided a duplicate of the paperwork, and also to his detriment, he later discovered it had been actually a rental contract he'd really authorized, rather than shipping confirmation. We're presently spending a regular rent cost about the Xerox 2045 DocuColor within the quantity of $480.00 plus income tax to get a amount of 63 weeks on the device we can not use. Losing in income to the organization due to the deceptive and misleading business methods of Powerful Color Imaging and also the Hodges is likely to be incredible and may possibly place a little business from company.

Soon after the equipment was shipped, the headache started and we were confronted with needing to spot numerous support calls about the printer almost instantly. We were educated by among Dynamic’s specialists, the equipment had near to five-million copies on it, when actually Dynamic informed people it'd 2.5 million copies on it. The technology additionally advised us the device had several poor components that will have to be changed to be able to have it in great operating problem. Obviously, the Hodges didn't reveal this just before providing the equipment, however they definitely must have. Components and work wouldn't operate inexpensive for this kind of device. Whenever we required support, it had been difficult to obtain a live person about the telephone. We'd to call repeatedly, departing many communications before anybody might actually return our phone. Fundamentally a specialist could be sent to support the equipment also it might operate to get a morning or two before wearing down again. Again, we'd spot something call, simply to be confronted with needing to watch for times on-end before we'd actually get the thanks to a return telephone call.

Powerful Color Imaging fooled us in a variety of ways. First, by declining to reveal the crucial truth that people would need to spend Xerox a certification charge within the quantity of roughly $10,000 annually, to be able to make use of the application that went the equipment. We were totally unacquainted with this until a Xerox consultant visited our store oneday from the orange and educated people of the certification fee. There is practically nothing within the paperwork Dynamic had people indication revealing this reality, which is an essential one which we ought to have now been made conscious of. XEROX INFORMED US THAT POWERFUL COLOR IMAGING WASN'T ACTUALLY LICENSED TO MARKET XEROX GEAR

Subsequently, the agreement mentioned that materials and support were to become contained in the rent. The initial moment we went out-of toner, we named to-order more (again no body might actually reply the telephone and we'd to depart numerous communications before anybody might return our phone). While Gail Hodges ultimately named people back, we were informed they'd no further materials to provide us and they had no cash to purchase more both. We later discovered that the merchant these were purchasing materials from in Co reduce them down for non payment. The toner along with other materials for this device are extremely expensive. Today we were confronted with another cost which was suppose to become incorporated with the rent of the equipment.

Ultimately, my partner delivered the gear to Powerful Color Imaging because it was useless to us because it constantly malfunctioned, and was trying out useful room within our store. Though we informed Tygris/USXL US Show Rental of same, the rental organization continues to be keeping people accountable for spending money on the rent and we're actually spending it. Tygris informed us these were sorry about our scenario however they were still keeping us towards the rent, so we are essentially attached. We're presently evaluating out our choices of course if we choose to consider appropriate motion, we shall need to do so within the State-Of Nj according to the rental contract. WE LIVE IN FLORIDA! Imaginable the expense that might be included if we decide to do that.

Finally, along with the problems we've mentioned above, when I described earlier, Dynamic guaranteed us $5,700 to repay our previous device (as previously mentioned within the closed rent contract), and also to day, we've just obtained $2,500. Gail Hodges says she's no cash to pay for us. We speculate what they did with all of the money-they obtained from all the rental businesses these were coping with.

We're conscious of roughly 20 additional companies and churches which are in an identical scenario, where the Hodges guaranteed to repay their aged gear included in the offer, however didn’t. We've noticed several headache tales from a number of their different clients, their previous landlord, suppliers etc. Some customers never actually obtained the equipment from Powerful after signing leases, despite the fact that most of them are spending money on the gear. Presumably, Powerful actually switched within the rental contracts to rental businesses and gathered the cash in certain circumstances but never sent the clients devices. Wretched! This can be a routine of fraud and perhaps scam that people wish to provide towards the interest of anybody considering using the services of Powerful Color Imaging, Gail and David Hodenes, and any potential prospects of Triumph Imaging, the brand new company Gail Hodges began on or about Feb 19. Triumph Imaging doesn't actually have a storefront. The handle is 8348 Small Street, New Port Richey, FL. This is really a PO Box in a UPS store. Gail Hodges happens to be shown because the Leader of the organization using the Florida Team of Companies.

We've personally voiced with a number of Powerful Shade Imaging’s additional victims and through them, Dynamic’s specialist yet others, we've gathered a summary of Character patients. We believe there are lots of a lot more than we're presently conscious of. On MerchantCircle.net when any somebody that has been offended by Powerful Color Imaging abandon their grievances, they're being eliminated as somebody doesn't need others to determine how the corporation continues to be managing their clients.

To any other people who have been victimized by powerful color imaging:

Please consider calling the Attorneygeneral of California to document a once we have. We think it is stimulating the Florida State Attrorney has really submitted our criticism for their Financial Crime Department for further evaluation. You are able to document a online at their site.

Also consider calling the Federal Trade Commission, California Consumer Protection Agency, Better Business Institution etc. We think when the Attorney-General particularly gets enough issues about that organization and its own homeowners, the issue is likely to be obtained a lot more significantly, because it ought to be. Gail and Steve Hodges ought to be held responsible for the things they did to us and thus many different companies

Don't quit! Inspire any patients you realize of to also file complaints with the above companies!


Offender: Dynamic Color Imaging

Country: USA   State: Florida   City: Odessa

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google