I was a witness to how this company works. If I was a consumer, I would not use their services. First of all, they are set-up illegally. The law firm is supposed to be just that, a law firm set-up to help consumers.
Unfortunately, what they do is basically have the sales representatives work for the law firm. They take all of the inbound calls. After taking your information your file is forwarded to a Clerk, who processes your payment and then sends your file to a 3rd PARTY!!! They DONT actually handle the loan modification itself for you. They use another company.
This company is actually the LANDLORD to this attorney. As part of his leasing arrangement, he agreed to give client files to this LANDLORD to process (which means to call the clients and to call the lenders). This is against the LAW. It is unethical. You have this third party who you dont know anything about handling your CONFIDENTIAL information. They said this LANDLORD does a terrible job, but they continue to use her because of the agreement that allows them to save money. She is also supposed to forward the attorney bankruptcy cases.
In one week's time, I witnessed 2 foreclosures happen as a result of negligence (lack of work by the 3rd party/processor).
All of the Principals of this company use their initials, versus their full name. That is a hint, that they are hiding something. They have a good time in this office. Trust me, all of the money they collect from consumers, they are able to bring their pets into the office and drink beer during working hours.
Listen to me, if you are a homeowner you CAN get a loan modification on your own. Call your bank and do it yourself! If you are able to respond to this... I can get you the FREE help you need. I have so much empathy and compassion for anyone who is losing their home.
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