My branch manager Michael Esperenza in San Diego, California stated to me that if I use my ATM Debit Visa and choose "debit, " that it prompts me to enter my four-digit code, and that those funds are withdrawn immediately granted the account is in positive territory. I did just that! Checking my account balance on mobile banking it showed that the balance was "Not Available" on three occasions. Thus prompting me to purchase items using the four-digit code so I know I won't overdraft the account. Trusting that the debit card knows what is in the account immediately during that approval process is something that consumers can trust. Was that just a lie?
So I then went ahead and made several small purchases using the card as a debit using my personal pin. Bank of America online took a check transaction "bill pay" of Linda McArthur's on June 15th in the amount of $400 and took it out in front of my eyes on my online account and withdrew that amount immediately posting the new balance less $400. I see my account is now showing that this $400 transaction was not withdrawn until June 20th. A total change that has caused numerous small overdrafts that I was told I would be protected from if I use my ATM debit card as a debit card needing the personal pin that would only withdraw funds if it were available.
Now B of A is charging NUMEROUS OVERDRAFTS on those small purchases that I used the ATM debit with pin feature. NONE OF THOSE TRANSACTIONS SHOULD HAVE A $35 FEE ATTACHED TO THEM! Placing larger withdrawals before transactions already posted is dishonest and i will take this well beyond b of a! Clever way of collecting fees where they are not in time order! Bill pay postings should not be placed before transactions that were made before it! B of A seems to pick and choose when larger withdrawals actually post to an account prompting numerous overdraft fees in its favor. I CANT WAIT TO TELL EVERYONE I KNOW HOW DISHONEST YOU CARD SHUFFLERS ARE!
I know I owe overdraft fees on items like the $400 bill pay... But NOT numerous debit pinned transaction overdrafts that were made AND posted before that $400 bill pay posting.
I want an explanation in writing why I should not trust an available balance on my account if there is a pending bill pay item to be calculated.
Consumers need to be aware of your rules... Posting is a funny profitable business for you to pretend you don't know what's coming and going.
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