Usacomplaints.com » Business & Finance » Complaint / Review: SWM Laboratories - Unauthorized Charges. #444273

Complaint / Review
SWM Laboratories
Unauthorized Charges

I had wanted to get the 2 week trial of the AcaiBerryDetoxifier. At first I thought I was requesting a free 2 week sample but after seeing an autoship for 87.13 I called and canceled my account with them. However... Now nearly a month later... I see another auto billing for a different product called TopBerryColonHealth... And the phone number brought me to the SWM Laboratories Customer Service... But the reps there say they are not affiliated with the product. There is no way I can cancel this different product as the phone number it gives on my bank statement takes me to SWM Laboratories Customer Service, and I have never once received any email conformations of any of these products or accounts.

I have never even heard of TopBerryColonHealth until I saw it in my bank account statement... And when I called to cancel it they told me the only account they have for me was for the Acai Berry Detoxifier and that my account was previously cancelled. I told them about the TopBerryColonHealth and they said that is not one of their products. I told them the phone number listed in my bank statement is their number... They said they will pass it along to higher authorities and investigate it. So... in the mean time how am I supposed to stop these blind-sided auto billings from occurring??? I can't afford to have hundreds of dollars vanishing from my account each month without me even knowing about it!


Offender: SWM Laboratories

Country: USA   State: Florida

Category: Business & Finance

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