I required a reassement of my home in November and that I was informed by somebody within the insurance department they might reassess and I would like to know if there could be an adjustment to my mortgage which never occurred or did I obtain any paperwork regarding my demand on November 20. I also was informed that I be eligible for financing change in late February centered our revenue, revenue & reduction claims (dated February 10) along with other info which was sent for them. The client support consultant (their customer support is found in India) explained I'd be approached within 10 business days which never occurred.
I then called the primary quantity (877-304-3100) on March 2 and reported the mortgage negotiator hasn't approached me. That individual subsequently moved me to mortgage negotiator Jordan Tsataros (ext. 66164 - he’s situated in Florida). My partner and that I spoke to him about our mortgage and he informed us we do qualify but all adjustments were on-hold due to the stimulation program acceptance which we ought to sign in with him on the regular schedule. I proceeded to contact and abandon him communications about once per week and he never delivered my telephone calls or did I obtain any kind of published certification describing the conditions/standing of the proposed change. Please bear in mind I've left him an overall total of five communications by today.
The 2nd week of Goal we obtained a notice (dated March 9th) that people were refused the mortgage loan modification since the buyer wouldn't permit it at the moment. After asking with numerous customer support reps in Asia they offered me my investor’s title: Harborview Mortgage Confidence and Mortgage. After I requested for Harborview’s telephone number they declined to provide it. I told them I desired to get straight touching the organization who possessed our mortgage plus they stated they'd not provide any contact data which these disclosure is “against the law”.
After several Google looks for the corporation all I came across were lawsuits pending regarding Investments Fraud. On March 25th I named AHMSI insurance department (800.278.9939) and talked to some consultant in Nebraska and that I once more needed to clarify my scenario she subsequently recommended me to contact this same quantity and choose the Spanish choice to ensure that me to obtain someone stateside. I had been advised to send my written request the traders contact info towards the interest of “The Quality Department” (their fax number 866-795-6529) and that I did send my written demand for this division. I obtained a computer-generated notice that ostensibly stated I'd to hold back 60-days before I'll notice if anything more. I will observe that your fax numbers modify regularly and also you improved out mortgage quantity without allowing people understand and had the nerve to cost us a fee.
It’s very unsettling coping with the corporation generally and that I truly don’t experience safe with wherever my cash is certainly going and just how it’s being managed. I've submitted grievances on consumeraffairs.com with my municipality.
0 comments