I wish I had of read these complaints before I signed up for this crap. The thing that really pisses me off is someone called to confirm my information and I told them I wanted to cancel and the gentleman kind of got upset but I was still able to cancel.
Then I found out today my acct was charged $69.95 anyway, and the lady on the other end of this 888 number tells me I can't receive a refund. Of course, the website on the disk they send and the website I signed up on are totally diffrent and I didn't see any of the terms about the $69.95 until I received the disk.
She tells me that I couldn't cancel with the guy that called I had to call them and cancel and I couldn't receive a refund and the $69.95 is just for access to the website.
I am usually very careful about signing up for things on the internet and I always read the "small print" for those hidden fees, well they got me this time.
If you have figured out a way to get your money back from this please let me know. The lady on the other end actually hung up in my face when I asked to speak to someone over her, she told me they were going to tell me the same thing, and I told her that I wanted to talk to them anyway and she hung up in my face.
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