After over 25 years of service with Ray Hefty, Jim Hefty took over his accounts. Mr Jim Hefty and his staff made repeated errors on my account with multiple polices and then lied about it and were rude. The worst act was when Jim Hefty transferred my original 20 year plus vehicle policy into me ex-wifes account even though she was not on the title. This took my discount. Then when I had a claim on another portion of my policy Jim Hefty called to berrate me and accuse me of deception. When he and his staff broke the law. He spoke in a very unethical manner and according to my new agent Mr Hefty can be turned into the Insurance Board; however, it is a small town and I do not wish any further account harm to come to my relatives who have policies. Stay away from the agency.
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