Usacomplaints.com » Business & Finance » Complaint / Review: Virgin Mobile USA - Unauthorized charges. #432993

Complaint / Review
Virgin Mobile USA
Unauthorized charges

On 3-4-09 I very clearly, in writing, withdrew my previous permission for Virgin Mobile to withdraw any funds from my checking account, or to use my VISA debit card to appropriate any funds for 'payments'.

To become protected I delivered a follow up email to Virgin Mobileis customer support efficient the exact same time.

On 3-5-09 I noted that Virgin Mobile had used my VISA without my permission and against my will to misappropriate another month's payment. Doing this caused me to become billed a $30 service-fee from my lender, along with Virgin Mobile intentionally misusing my money card to take resources that they understood they'd particularly been directed to not consider.

On 3-5-09 I received a very flippant and glib e-mail from someone named Tina at Virgin Mobile stating that they had received correspondence from me the previous day but couldn't understand it. My directions which I put in writing twice could not have been any more obvious.

I replied that I contemplate utilizing my bank card to acquire resources for themselves, after my particular written instructions to not, to be always a legal matter. Virgin Mobile nevertheless didn't return any resources to my bill or create any work to treat the problem.

Do Not trust them with car pay. They've a brief history of destroying bank card and banking account figures to rip-off clients' checking accounts.

Moreover, I had been very worried to discover that Virgin Mobile US really are a department of U.S. Run.


Offender: Virgin Mobile USA

Country: USA
Site:

Category: Business & Finance

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