I've had extra drafts in the future out-of my bill. I had been informed this issue could be looked after and acknowledged back again to my banking account since 2-2-09. I required for Corporate information and was refused use of the info. The over-drafts have triggered my loved ones a difficulty because of breaches of providers by the corporation. I had been then harassed with a boss within the telephone.
March 9
ATTN: Corporate office
I'm composing this notice like a type of criticism to inform the right individual about customer support within the today over telephone today. I obtained a telephone call today at4:15P.M.; ETS period. Ms McKenzie named me concerning my bill 4136749101. I'd quit many communications for Ms. McKenzie to contact me with legitimate info to be approached. It's about the report that I've named numerous occasions talking to reps and boss in regards to the drafts on my bill.
Ms. McKenzie began the discussion down by being shady concerning the quantity of occasions I've approached her and never departing info on her to contact me. After not taking what this boss was declaring she mentioned my telephone call appeared to be threatening. I advised her the telephone calls weren't threatening and that I may subpoena my telephone documents showing all my communications mentioned the info required to solve this issue since January 2. I've named her often departing the right info. Then she mentioned she'd a household crisis. I assume professional courtesy all the time which improper conduct isn't appropriate. She named in the telephone number shown (1-972-653-9319). Then she put because of me not taking her falsified claims. I reiterated to her often I had been not increasing my speech. I'm qualified like a trainer to depart legitimate info to be approached.
On Saturday morning, I named the phone call centre and was used in an excellent boss that can help me within this issue. She talked plainly and sincere all the time. I sent CILE info to look after this issue. The fax number was1-866-535-9170. Please enable Cile to help me concerning my consideration later on. I'm troubled from Ms. McKenzie bogus allegations and claims concerning my bill. I'm considering subpoenaing these details and sending this event and state to a lawyer if this issue isn't solved this by Cile in 5 business days.
In closing, I named the client support point numerous occasions and requested for that corporate info. All of the reps offered me a telephone number which was not legitimate. Like a professional courtesy please permit the workers to truly have a good quantity. I had been informed that the boss might contact me nowadays given that they withheld public data that I've the right to like a client. I had been with all this quantity (1 800-989-0692) within the telephone. I named them while I had been waiting to become used in a boss. I advised them concerning the telephone number being invalid. They offered me several reasons although not the right data. Thanks for the assistance and that I wish Ms. McKenzie is likely to be punished for not producing professional conduct options.
Truly,
Stephanie Texas
276-638-8999 (phone)
276-340-9160 (cell)
0 comments