Usacomplaints.com » Shops, Products, Services » Complaint / Review: Pods, Inc - Poor customer service. #432961

Complaint / Review
Pods, Inc
Poor customer service

I've not had an issue with PODs till I moved to Egypt. The very first event was 12. For whatever reason, I really couldnot cable cash to my acount in america Of The due to wrong quick figures. I finally got that straightened out. I'd to-go over Mahdi Strawteris check out obtain the info required to straight cable money to PODs. Their boss explained that I never mentioned something about having trouble wiring money. The Following event concerned wiring cash to my bill. The financial institution that I had been utilizing in Egypt, determined that everytime my cash did not undergo, they'd maintain the exchange charge (50 USD). To comprehend this, I don't obtain bank claims in Egypt and after heading each month to obtain my claims in the lender and obtaining the run-around, I shut my bill. That's after I discovered I'd been officially robbed. I came across a brand new lender and again requested for that cable info to cable money to PODs. Mahdi Strawter was rude, his boss was not in and also to call-back Friday. (Despite the least expensive overseas telephone strategy, it will charge money). I did so and that I did insert the cash. Much less as PODs desired however many.in February I named Mahdi to ask just how much I had a need to cable to maintain my account present. He explained a number (it had been around $50 significantly less than the particular quantity). I sent the cash. Our parents named and questioned why I got cash out-of my dad's consideration and just how may I actually want to do this. I discovered it had been PODs. I named to talk to Mahdiis boss which he never called back. I expected Mahdi to displace the cash. They did not. He swore he never stated that quantity. I subsequently sent two funds to POds on 3/2/09. Today I'm still having issues. Below I've ripped and pasted the emails that Mahdi Strawter delivered to me. I want somebody who for me isn't a pathalogical liar on my bill.

Help me please.

Ms. Mcpherson,

The organization sales team and also the client account supervisor team are two separate organizations and therefore are situated in two separate structures. The info required, when I previously mentioned will be the times and also the levels of the cable purchases. The telephone number isn't required since that info isn't contained in the wire transfer record.

Thanks,

Mahdi Strawter

Business Account Manager

Ms. McPherson,

We seldom actually get cable cost transactions from clients. Therefore declaring you have delivered two funds is inadequate. You'd have to let's understand the day and also the levels of each deal so we are able to allow our corporate sales team understand what these quantities are for. Please keep in mind this should you decide to proceed to pay for by wire transfer.

Thanks,

Mahdi Strawter

Business Account Manager

I've delivered within the information to the corporate sales division to analyze and discover the wire transfer info. When I described in the earlier mail, our corporate sales division and also the client sales team are two separate organizations. Your corporate sales division doesn't have any transactions with your clients.


Offender: Pods, Inc

Country: USA

Category: Shops, Products, Services

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