After setting up a payment arrangement for a debt that we did not dispute that we owed, this company decides #1 not to tell us that there is a 5.00 fee for every transaction #2 takes out payments early causing overdraft fees if the money isn't in there #3 doesn't return peoples emails, or phone calls.
When it comes to them collecting money they have no problem calling and threating to take you to court, but when it comes to them having to admit that they have incompetant people working for them that can't tell a wednesday from a friday and they need to address it and return any and all fees that were incurred because of it, apprently there hands can't pick up the phone and their fingers forgot how to dial and return calls to resolve it..
We still have yet to see a letter from these people showing #1 our payment arrangement as i requested, and #2 showing that we owe the debt.
Hope you enjoyed getting the money that you did get from us cuz your not seeing another penny until this is resolved!!!
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