I have had the same experience as many here. I was in a Walgreen Drugstore at Jupiter Rd. And E. Northwest Hwy.in Dallas today and had a check declined. Yes, i called my bank immediately and, of course, there were ample funds there like almost every one here but that didn't take away the embarrassment and anger I felt. We have had this checking account for over 30 years and have done business with this Walgreens since it was built almost 10 years ago. Just last week I made a purchase of $404.00 in the pharmacy with no problem and yet, they would not accept today's check of 64.64.
Certegy gave me the excuse that my check number and the amount set off a "theft" flag and that whether or not I had funds in my account was not the issue. How is it that a company has the right to tell you WHEN and WHERE you can write a check??? I'm just livid!
I have (and encourage all of you) to report your stories to the FTC, the BBB and the AG of your states. Upon doing a little further research, I suggest writing the owners/managers of the stores where your checks were declined. It seems that Certegy has been aided by the very stores we do business with on a daily basis. I found the following in the July Business Technology article:
"Certegy provides background scans that tell retailers if a customer’s check is good or not. To run these scans, retailers give Certegy a customer’s name, address and bank-account number."
Http://blogs. Wsj.com/biztech/07/05/
These merchants are giving our information directly to Certegy. While Certegy harbors most of the blame, it irritates me that someone I've been doing business with for almost 10 years thinks little enough of my business that I need checking out and no... I have NEVER written them a bad check ever, ever. But I'm guessing they don't need my $400.00 that they make off our pharmacy bills anymore either. I'd rather pay more and get less hassle.
Goodbye Walgreens!
I hope you all find some way to resolve the Certgey issue. Personally, I'll be looking for responses from all the agencies I've written to and will be looking to see what kind of civil case arises from this (if any).
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