To Whom It May Concern,
Not too long ago, I was the victim of some fraudulent activity that cost me $5,000.00. This money was transferred from my Bank of America checking account here in Miami FL., to the account of a company based in Las Vegas, NV called The Kensington Group LLC.
The fraudulent transaction was done on August 11th, and the culprit is still unknown to this day. I immediately filed a fraud claim with Bank of America when I noticed the missing money, hoping it would resolve everything, but unfortunately that wasn't the case. The bank ended up denying my claim because according to them, my Debit Card and PIN was used to complete the transaction.
Since my Debit Card has always been in my possession, this person would've actually had to clone my card somehow, in order to pull off this scam. Long story short, after realizing how elaborate this forgery was, I filed a police report, froze my checking account, got a new Debit Card, and enrolled myself in an Identity Theft monitoring service.
I decided to file this complaint against The Kensington Group LLC because they benefitted directly from my misfortune and have refused to do anything to make it right. They were made aware of the situation on more than one occasion, but insisted that the money they received was from a legitimate transaction. Mind you, I have absolutely no idea who this company is or what they do! The first time I ever heard of them was when the bank told me who my money was sent to.
I've even gone as far as to have my attorney write them a letter informing them of the fraud, but they ignored that as well. This company, if you can even call them that, has absolutely no right to keep my hard earned money that was sent to them by a blatant con-artist. I have never accused them directly of having anything to do with the scam, but their behavior after the fact seriously makes me question their business ethics. I don't understand what kind of company after learning that they benefitted directly from another person being victimized, would choose to ignore the situation and do nothing to fix it.
I seriously urge you to look into this matter extensively, employing whatever due diligence necessary, as the only choice I have left is to file a civil suit against this company, which would only cause me more expense. I'm a full-time college student, so I'm sure you can imagine how losing so much money would negatively affect my life. I just want this to be over with once and for all; I barely have time for a semi-decent breakfast most mornings, much less an ongoing battle with an unethical company. I think I've lost enough of my time and resources, or lack of, to them already. Thank you and I look forward to your reply.
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