I heared the Ad on KNBR 680 AM out of San Fransisco. I called the number and they sounded genuine and like they would help me. I gave my bank info and got the contract in the mail. I read it and it sounded legitimate so I signed it. After a few months of paying I received collection notices, I called the number and no one answered. I left a message and they called me back and told me to send them the notices. Every time I call them, no matter what time of day or night, I always have to leave a message and sit by the phone and wait because if I miss the call they DO NOT call back. I get a statement every month and every one shows that I have a $0 balance. I was told in the contract that I signed that I would pay $160 that includes a $29.95 a month processing fee and the rest goes into an account to build and pay my debts with. Where is my money? I've left them messages and tried to find them online. All I found was a website to sign up and nowhere to log-in and manage my account. I feel that I am getting scammed. I read the other individuals' testimony and the resolution of his problem with Debt Relief USA and would like to resolve my own.
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