I am one of the many here and elsewhere that have been treated terribly by this company and it's employees. I've spoken to many different NES employees since the first week of November and the verbal abuse, unrealistic payment expectations, FDCPA violations - just repeat over and over. The one person on here who was able to "settle" within 3 to 4 weeks probably had a debt less than $2K and was fortunate enough to have the cash on hand. I think the majority of us are not in that category.
I sent a letter to them, certified with return-receipt requested on Saturday, December 13. As of today, December 26, I've not yet received the return-receipt so I don't know if the letter was accepted by NES. The letter requested a final settlement amount in writing (on the phone, the debt amount changes depending on their mood at the time, i.E. Add on "legal fees" or take away for settlement - now I have no idea how much they want me to pay) and a reasonable payment plan which included my ability to pay them $500 per month with cashier's check or money order. I stated in the letter that under legal advice, I refuse to provide them my personal checking routing/checking number. I also had to demand that they stop calling any telephone numbers other than my one number that they originally had in my file. They've been calling my parent (I lived with 12 years ago) and another number, and my work. They are legally able to call around to try to find you, however, they found me immediately with my cell number and my correct address, so the "searching" for me by calling other numbers is totally illegal at this point. Plus, I have called them many times and have been hung up on when I've asked for first/last names, when I've asked them to remove other phone numbers, etc.
In the letter, I "cc'd" the Federal Trade Commission, Attorney General for the State of Ohio, as well as the Attorney General of my state. Immediately after printing out my letter I went to the websites of each above listed agency and filed online complaints against this terrible, inhumane company. This company has literally hundreds of pending lawsuits against them and of course very high numbers of complaints at the BBB website. Don't let them turn you into a wreck. I'll update if I get anywhere with my complaints and if I finally get that return-receipt.
Pj west
Citrus Heights, California
U.S.A.
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