I applied for a loan with the company. They denied me, listing about 10 reasons I could possibly have been denied, then charged my account for the application, which overdrafted my account. My bank charged me for the overdraft, and after my check was deposited, they charged me almost double the application fee for not having the money in the bank the first time.
So, I call them to ask specifically why I was denied. I'm then directed to contact the person processing my loan at their number. Since I was never approved, I don't have a person that processed my loan. I was just denied! So, I try to contact through email. I am again sent a list of emails to contact if this reason or that reason is possibly the problem I am having. There is absolutely no way of knowing if anyone is ever approved, because its all automated. The phone and the emails, one big circle.
Therefore, they are making major money off of broke people applying for emergency cash, and hiding behind automation. There probably isn't one person who has ever gotten approved. But how do we find out? We can't.
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