Applied for a bad credit loan, since I knew my credit was not perfect. Edward Gibson contacted me and told me I was approved for 5000.00 but since I had bad credit I needed to send 500.00 which I thought was fair so I went to Money Gram in Wal-Mart and wired the money. Called him with the reference number and he stated all was good and would have the money in my account within 24 hours.
I needed this money to get ahead on household bills and maybe use some for Christmas. Friday comes and no money in my account. So I tried to call and all you get is a recording, takes forever and I do mean forever like over 5 hours to get anyone on the phone. I started calling on Saturday at 9:30 am which is when they open and did not get a body until 12:30. Kathy stated that I had a problem with the insurance that was needed for the account. This was never stated to me and in the contract it states either the 500.00 or 1000.00 for the insurance. But because I was a first time customer, I had to do both. When I asked for a refund of the money that was sent, I was told it would take 15 business days. Now I am out for 15 days the 500.00 plus wire fees and about to have everything turned off since I borrowed against bills thinking I would have the money to get ahead. They misrepresented themselves on the terms of this loan and are reluctant to refund the money. A fair resolution would be to deposit the money back into my account within 24 hours.
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