This company employs a very rude lady. I don't know her name but she is an account rep. I called to make payments on a Perkins that went into collections and her attitude was reckless. Not only was she rude but the company had the nerve to charge me a 960 dollar collection fee for a 1700 dollar loan. That is over 50% of the loan not including the interest. Anyway I called to make arrangement a but the lady told me not to waste her time with any arrangement and to pay the balance now. Then when I told her I could not do that she threatened to take me to court. I think that their collection cost is ridiculous and something should be done about that company and that B*ch.
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