August unfortunately my mother was ill and needed total care. My good source of income was altered to less.in August I called Drive and asked to speak to a manager. I explained to the manager that I will be facing hard times due to my mothers illness and the economy. I had requested an extension before the account went bad. She stated she could not grant an extension because the account was not in a delinquent status. She proceeded to explain that in order to receive an deferment my account would have to be close to 60 days past due!!! So with that in mind I did everything I could do to make sure my next payment went thru. I called my credit union they would not finance because negative equity. I contacted ot her companies that say the refinance bad loans that didn't work either. A drive representative called me and we discussed the account he stated he can get me an extension if I would make 1/2 of a payment which was $249.00. Well I made the payment then I get another call from a lady I explained to her what the other caller stated. Which he said he was a manager. Well the lady said they give extensions but they have to be approved 1st and that isn't guaranteed. I finally told her that I have done everything I can do to work with your company If you can't work with me then come get the car. She said she will have someone to call me back. I did receive that call. I had to explain my situation again I asked for an deferment he said they don't give extensions this man proceeded to tell me drive don't want the car we are willing to work with you. They have not worked with me since the first time I called which was back in July. He threaten to report to my credit. As if I care at this point (what)! By this time I have had it I'm willing and ready to give back the car. Dealing with that company is not worth the aggravation. I've receive several calls from different agents and they all have nasty demeanors. Keep in mind these agents are merely collectors they make the bulk of their money from accounts payable commissions. I called them out on it and none of them denied it they rather switch the subject Meaning they would do anything lie, make false promises to get that bonus. So don't be mistaken if someone call and say that they are a manager and they could help the best thing to do is call yourself and demand a manager, write letters send them certified. I will be making a complaint to bbc, consumer protection, consumer affairs and the ftc, federal trade commission. Everyone should move forward to get them out of business
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