December 31-going to join NADN with the understanding a wire transfer went through to my account. Had the electronic transfer post dated for January 2. Called Bethany on January 1 and left a message on her voice mail that I was going to cancel joining NADN for the fear of my wire transfer not going through.
Called again January 2 and spoke to Bethany to make sure that she received my message. She did. She said if they tried to get the money from my account and the money was not there it would come up insufficient funds and I told her that my bank will cash it any way even if the money was not in the account.
Well, the check was cashed by my bank on January 13. Why did they put the check through if I had cancelled membership on January 1. I have spoken to many people since then. Each time I speak to someone new never the one I want to and they always have a something different to tell me.
Bethany told me that they had shipped the books already. I checked UPS tracking and they shipped them out on January 13. WHY??? She told me that when I receive the box just put "Return to Sender" and it would be not problem.
I then received a call from Mr. Muncil, he left a message on my machine and said that he would call me back since I was not home. He NEVER did. I received my package. I wrote "Return to Sender" on the package and called UPS to come and pick it up. Then I called to speak to Mr. Muncil left a voice message.
Michelle called me back. She told me that Mr. Muncil sent me out a letter with labels to put on the box. I then had to call UPS and cancel with them. Received the letter on a Saturday, January 25. This letter says I should write a return authorization number on the box and once they receive my kit back my refund will be issued to me no later than 7 days after the receipt of the said materials.
It is now January 27, UPS came to pick up the box at 4:06 pm. We will see what happens from here. I have placed a complaint with the BBB and consumer affairs. Oh by the way, since they took the money out of my account, when they weren't supposed to, they have bounced many of my checks at $26.00 a pop. A total of $187.00 in bounced checks.
This company has caused my husband and I great stress (financial, physical and mental). I want this company to pay for all they have done to us. We are physically sick to our stomachs. My bank is ready to close my account because of all the bounced checks. All because of one company from hell NADN.
The left hand doesn't know what the right hand is doing. Everyone you speak to tells you a different story. Like the saying goes "if it sounds to good to be true IT IS!!!" Boy did we get screwed. Royally!!
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