Complaint / Review
Merrick Bank
Ripoff abused & mistreated

I have received headache upon headache from this company. My account was transferred from Nextcard.

They didn't process my payment for the first month and charged me for a returned check fee plus a late fee. I had no choice but to pay the total amount in full.

They finally did credit my account for their mistake. I moved the following month and sent them a change of address form.

They didn't send me a statement and didn't call me to let me know the account was past due.instead, they sent me a statement on the second month with more late fees.

I called to cancel my account and pay in full. Now, they won't credit my late fee because they had done it in the past.

The last time they gave me a credit it was because it was their fault! It is unbelievable that this many people are experiencing the same problems I have.

I will have to pay another late fee in order to finally close my account. I hope this works this time!