I'm pretty sure that people other than myself was dupped into this... This was the response that I sent to their refund department regarding my refund... Lets see if i'll get it...
{I checked the status of my refund request and noticed that additional information was needed. After doing that, I checked my Bank Account and noticed on my BANK STATEMENT that a charge of $7.99 from PLRCINC.com, the same company that charged me $31.85 for the ID Theft Protection that I DID NOT WANT IN THE FIRST PLACE, was placed on my account, causing an overdraft charge of $35. I then called the ID Theft customer service line @ 1-877-843-3827 to see why this charge was placed and why additional information was needed in order to get my refund and all I was getting was the run around... Both a staffer as well as a supervisor informed that as far as for the $7.99 charge, I would have to contact a company called Pay Day Loan Resource Center @ 1-888-211-6131, again the run around. They also informed that I would have to send in additional information to the refund department. When I asked to speak to someone from the refund department, I was denied my request.
Again, from what I originally stated in my request for a refund, I did indeed fill out an electronic application for a Pay Day Loan from Last Chance Cash Advance and there was indeed a couple of check boxes that I could select in order to enroll into one of the following programs; ID Theft Protection and Pay Day Loan Resource Center. At the bottom of both of those offers is a check box that states "I DO NOT WANT TO TAKE ADVANTAGE OF THIS OFFER". I made sure that I checked the box that stated "I DO NOT WANT TO TAKE ADVANTAGE OF THIS OFFER" for BOTH OFFERS and I never checked any of those boxes where I agreed to enroll into the ID Theft Service as well as to the Pay Day Loan Resource Center. I never even received a loan from last chance cash advance nor did I even finish the application to do so but yet my account was charged. I am very upset at these turn of events and am looking toward seeking LEGAL ACTION for this particular issue if I do not get my refund of $31.85 for the ID Theft Service, my refund of $7.99 for the Pay Day Loan Resource Center Service, as well as $35 to compensate for the overdraft charge caused by the $7.99 charge for the Pay Day Loan Resource Center Service.
FYI, I did some research regarding your company and I came across the following articles regarding your company and is ILLEGAL ACTIONS and I see that I am not the only one that have been rippef off by your company... Well, COMPANIES (meaning more than one - PLURAL).
Http://usacomplaints.com/reports/0/296/RipOff0296688.htm
(Reacted)
Http://iusacomplaints.com/1783/Business.html
Marques
Newark, Delaware
U.S.A.
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