Usacomplaints.com » Miscellaneous » Complaint / Review: ID Theft - My ID Support.com - PDLC Support.com - Online Resource Center - Debited my checking account without my authorization for the second time. #402495

Complaint / Review
ID Theft - My ID Support.com - PDLC Support.com - Online Resource Center
Debited my checking account without my authorization for the second time

I first reported that this company debited my checking account on for $31.85 (under the name of ID Theft) without my authorization when I completed a loan application. At the end of the application I was asked if I wanted to join a membership ofwhich I opted not to by closing out of the website immediately. It wasn't until I saw my bank statement was I made aware of an unauthorized, unidentifiable charge on my account.

When I called my bank they gave me the telephone number (1-866-955-0870) to call. The customer service person tried to convince me that when I submitted my personal information I was automatically signed up for the membership.incidentally, other names involved in this fiasco are: Last Chance Cash Advance payday loan, I Cash Services.com, Trifecta Card, ID Theft Protection, PDLC, and PDLA short for payday loan assistance which also appears under the website of www.projectpro.org. And lastly Online Resource Center. They told me that they would cancel me from the service and gave me a confirmation number of which I was to go on the website of www.ID theft refund center.com and enter the confirmation number to get my refund.

Well the confirmation wasn't accepted. I went to my bank the next day, filled out and affidavit of Ach dispute, my money was refunded from the bank within 3 days. My next payday, the same company debited my account again this time for $17.93 under a different name of Online Resource Center, 1-866-955-0833. They offered the same story when I called, but this time said that they didn't refund. The person called herself Grace, told me that they could assure me that they would cancel the services and that I wouldn't be bothered again. I reminded her that she said the same thing two weeks ago. Grace pretended that the person I spoke with wasn't her. I am on my way back to the bank to file another ACH affidavit of dispute and to close out my account.



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