On a very beautifull day I get a collection call from Saxon, saying that they got my payment but it wasnt enough... I thought it was a joke at first. My payment went up over 1k a month with no reason, I called and spoke to so many people, and every time I call or they call - they come up with different stories and numbers. My loan is due to adjust in so I thought they just made a mistake, well... It's not adjusted because of my APR - (as per Saxxon) IT"S A SHORTAGE IN MY ESCROW ACCOUNT.
I have made payments since March knowing that my taxes and insurance is included. And they are. According to my closing document.
I verified with my Town and Insurance Company, nothing is changed as far as the cost, I have all the paperwork - print outs from the Tax bureau and a copy of my current policy...
No one wants to do a refi. My home lost it's value, no one will appraise my home for what I need. I dont know what to do I call there every day, and get different people and inforamtion, they were supposed to mail me a financial package for a loan mod and still didnt get it, meanwhile my payments are sitting in a suspense account and my late charges are growing... I feel like I want to cry, I dont want them to lower my payment but just to leave them the way they were...
I dont want to loose my house, but I dont know where to turn, nothing makes sense, what shortage? My taxes didnt change, my home insurance didnt either. What's going on??? Please help me - what do i do next???
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