I bought ghd straighteners from this company and when i received them i was not convinced that they were the real deal so to speak. One of the prongs on the plug was loose and i deemed them unsafe for use. I therefore returned to the web site and expressed my concerns, they said return the item and they would issue a full refund. However after returning them to the company they refused a refund so now not only do i not have the straighteners but i also do not have the money.
I took this to Paypal and they said that they would help, they pushed me to escalate the claim and when i did so Paypal said instantly it was case closed as they only proceed to escalate claims where items had not been received, so not only did i have ghds mk4 laughing Paypal were also having a good old chuckle as well.
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