Usacomplaints.com » Business & Finance » Complaint / Review: Tic Federal Credit Union - Tic Is holding me responsible for a transaction I did not authorize. #334845

Complaint / Review
Tic Federal Credit Union
Tic Is holding me responsible for a transaction I did not authorize

I cancelled the automatic payment plan with my insurance company because I did not have the funds In my account. I called them to make sure they cancelled the automatic payment plan they said they did.

On 05/30 my insurance company took It upon themselves to take the money out & causing everything to bounce In my checking account. My insurance agree to pay all the money back.

This left me with a negative balance for 45 days due to there mistake. It took them the whole month of june for them to refund me $600 but this did not cover all the overdraft fees.

I am still In negative balance due to my insurance company making the transaction & I do not have the money to pay the remaining overdraft charges of $470.

Tic wants to punish me because of my insurance company too the money out & I did not authorize them to & causing me $900 In overdraft fees because I had other bills coming out.

Tic Is threatening to report me to collections, checksystems, but I have already opened me another account with another bank. I am a long term custormer of tic federal credit union.

To be treated like this Is just horrible. They are well aware of the situation but they want to hold me responsible. I am still working with my insurance company for them to refund me the last $470.

It has been over 45 days my account has been In negative status why should we have to pay the price or be punish because the company went ahead & took the money out & caused over $600 overdraft fees.

I have never had a problem like this. It seems this sort of thing Is common these days.


Offender: Tic Federal Credit Union

Country: USA   State: Georgia   City: Columbus
Address: 1251 13th St

Category: Business & Finance

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