I have been a customer of Wachovia's for almost 8 years now. I have my own personal account and I have a joint account with my husband as he has his very own personal account too. With that said, we have not had any over drafts with Wachovia since Dec. Of 2007 (which was not our fault but theirs in that instance too!). When that instance happened they only would give us 30% of the NSF's back and now because of this instance the same thing only 30% NSF fees will be returned. I have checked my balance daily online with Wachovia and I keep a VERY good eye on my account! On the 18th our joint account was fine and was showing in the positive. My personal account for some weird reason was not in the positive and it showed negative. When I went back to look at why that was I could not figure it out. It showed a positive balance than all of a sudden the line after showed an nsf of $35 coming out of my account. FOR NO REASON AT ALL! Nothing bounced! Yet still they charged me a $35 NSF! I just figured it had to be me so I went ahead and took it off and was going to put the money back in there when I get paid. Than today I look at my joint account and it says that we are over by $705!! We live paycheck to paycheck and being over that much is like a huge punch in the gut! So I was on the phone with a CSR from Wachovia for a long time and she of course basically let me know sorry but not our fault. She thought it had to be an error of some kind that I did back in the past and not recognize. So now I'm going to corporate tomorrow because I am so angry at the fact that they would take out this kind of money for no reason what so ever!!! And by the way nothing was being held either! So she offered me 30% back on NSF's which was approx. $105! That's B.S.!! So as of tomorrow I'm closing my account and I will no longer have any dealings with Wachovia EVER AGAIN! Anyone who is with this bank (or any bank for that matter anymore with the depression) better run! They will take "hidden" fees out and you will not know where your money went to and than the next thing you know is bam your overdrawn! Right now banks are flopping and Wachovia just flopped 8.2 billion dollars! So be very careful!!! I don't wish any of this on my worst enemy!
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