If there is a way to participate in a class action suit against Citimortgage, I would appreciate being included. I was sold to them by Eagle Mortgage in Memphis, TN, and my nightmares haven't stopped.
I wanted to save the $20 fee to pay online, so they hold my check, make me appear to pay late, and charge late fees. They have raised my rates three times in the past 11 months, saying "escrow." When my property insurance was being cancelled, I ran to pay it myself. Escrow for what - new boats for Citimortgage? And when my property taxes were in default (the second year in a row) and I confronted them loudly, they sent a letter: oops.
This year they say they won't take the hundreds of extra dollars in penalties and interest from my escrow. Each time I question why my insurance and taxes haven't been paid, they raise my monthly payment "for escrow." Who benefits from my escrow? Certainly not me! I have a fixed rate, but not an ethical mortgage company!
I have gone to the Memphis Fair Housing Center for help. Now Citimortgage has responded by saying my loan is now in default. Nightmares!!!
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