I purchased merchandise online from this company back on 9/8/06. At that time I gave them my Visa debit card and authorized the purchase. I had such an awful experience with this company, I have never purchased anything again.
On 7/9/08 (almost 2 years after that purchase) this company unlawfully processed a debit in the amount of $69.99 on my visa card. I researched this company online and came across other customer complaints that had been unlawfully accessed the exact same amount of $69.99.
I have not purchased or subscribed for anything from this company in the amount of $69.99. I called the contact number for this company with no success, the phone just rings & rings and hangs up (516-538-1616). I sent an email complaining about the transaction on their customer service section of their website.
This company has violated my privacy by retaining my personal visa account information and accessing it without authorization. Since they are impossible to contact, they are not being held responsible for their actions and therefore not crediting back the money that they have stolen from my account.
I have filed complaints with my bank, the FTC, AZ & NY AG office and TRUSTe.com.
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