My complaint is with the manager at the 34th Street store in Saint Petersburg, FL.
I pay my bill on time and have paid some off. I wanted to buy some more goods from Aaron's again, and I was denied by the store manager. His instructions are no further purchases on my account, an account that has never been late. They make a lot of money off of me. It has taught me a lot about their value of customer service.
I found a lawyer who will file a class action suit on my behalf, on a percentage of what we get for the damages caused to me mentally in front of my children. I made them a promise to buy a laptop and could not keep my word. Nevertheless, I still owe Aaron's money and will pay my account on time. My attorney says I have every right to express myself when I am in the store paying on my account. It is my right to free speech to express myself in front of others. The manager has slandered my name. It is my turn to tell him what I think.
The manager works for a company that deals with people who have less than perfect credit. Aaron's is willing to take that risk. That is the business they are in. I hope they hire managers and staff who understand that. If store management feels they are above Aaron's customers, maybe they should find themselves another job. Nobody wants to feel second class, even an Aaron's customer who pays on time.
I will let the store manager know that every time I pay on my account. I wonder how he is going to feel when I express myself in front of other Aaron's customers about how he has handled my account.
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