Once they decide your loan is "sweet" they will do everything from hold payment checks to return even cashier's checks in order to jack you up into a forebearance agreement that will basically make you pay interest rates way beyond what the usury laws allow because you are supposedly "behind."
Then, their phone systems magically won't let you make a payment or the person you're supposed to contact isn't available and their voice mail is full.
It's a system engineered to get people into higher interest rate loans, that's all. They buy loans that they can mine and rip people off with all kinds of threats and charges.
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