First opened my account in January things went fine for a couple of months and then around April, I was charged with NSF fees for ATM withdrawals, and debit transactions that were not deducted immediately as shown on my register when I call in. I am one that check my balance constantly.
These transactions are held for days until other larger bills come through and you think that the money is there but it's really not somehow and then I occur 5 to 6 NSF fees for each ATM withdrawal and each time I used my check card or debit. This happened in a series of 5 times or so until I finally gathered enough sense to close my account. I have paid over $646.00 in fees from April until May.
I managed my account well in the beginning and all of a sudden it seems like after a few months of monitoring by someone in the bank, I was a target to make money off of excessive fees. Of course like everyone else has complained, when you call them the customer service reps feed you the same old lines about please don't go by your register just budget your checkbook, like I don't know how to do this for the last 25 years, but something is seriously wrong with their banking practices. The customer service reps are well trained and they all say the same thing and there is no kind of concern for a customer in distress.
I am now forced to file bankruptcy because of the NSF fees over and over again. I called several times to try to get them to refund some of the fees, but no justice.
Please don't be a fool to these guys, get out while you can. I can finally sleep better because this nightmare is finally over.
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