Usacomplaints.com » Business & Finance » Complaint / Review: Diversified Collection Services - Repeated hang-up calls and certified letter not accepted. #301764

Complaint / Review
Diversified Collection Services
Repeated hang-up calls and certified letter not accepted

After about 20 hang-up calls from this number, I got a letter from this outfit regarding a student loan I owe and cannot pay (unless they'll accept the whopping $40.00 I have on hand as payment in full).

Nearly a week ago, I sent them a letter via certified mail asking for "further information, " including a copy of their letter. I also requested that they contact me (and only me) in writing vs. telephone calls.

After the letter was sent, I began receiving cheerful messages from "sonny." I did not return the calls; I was awaiting their response.

This letter was posted nearly a week ago. According to the USPS, it "left (their) facility" on the date mailed. I cannot imagine that a certified letter would take a week to get anywhere—let alone two or three states from me.

I suspect service will be refused so they can (a) not provide the detailed info I requested and (b) continue these calls.



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