"Tren" Trenecia at Citi Financial Mortgage is the biggest * ever! Her tone of voice totally * and she's very condescending. I hate her! And so would you if you've ever had the putrid pleasure of speaking to her! Their total customer service *. They keep transferring you to someone else after you've been on hold and already gave your information a few times already, and sometimes you even get disconnected. Their phone tree is really bad and so are all the employees in customer service, if that’s what they call it. I wish I never had dealings with them, had I known, my God, I swear I would have gone anywhere else but there!
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