I understand that an agency that is hired to collect on past debt, has to do their job, and shame on us for spending beyond our wealth. But when you are unemployed, they do not believe this. "What excuses people come up with."
Even if you agree on a payment, if it is not to their satisfaction/minimum, they will continue to harass you on a daily basis, which I understand is meant to aggravate. I know they are the experts because they have been in the business for 70 years, but they also need to enforce their 350 agents to maintain professionalism in their pursit of reaching their goals.
When someone says they are unemployed, with all the technology IC Systems boasts, to track someone down, they can also have the technology to see the person is getting unemployment checks. And if I say I could pay $50, there is no negotiation, and what follows is a threat to calling your supervisor, which my response is go ahead... They are not going to call your supervisor, but why go there. Why treat people like they are idiots, and criminal because basically, I am out of work, and can not pay a bill, that I was paying while I was employed.
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