Tax "Masters"
While the State Attorney of Texas gets their ducks in a row, we are trying to help out other unassuming people who are looking for tax help so that other people don't get into the same problem as myself and possibly as many as 150 people who's complaints I have found on different blogs. Tax Masters is the most irresponsible and negligent tax outfit I have ever had the disfortune to have worked with. (I should correct this to say that they are the most irrpsobonsible and negligent service in general that I have ever hired in any capacity). My story in a nutshell: There was a $60K error posted on one of my tax returns and I recieved a letter from the IRS rightfully charging my what they thought I owed. I needed to amend my returns and pay the correct amount. I am not someone who didn't pay their taxes or tried to cheat the IRS. But when I recieve this letter from the government, I called Tax Masters thanks to their ad on CNN. What I have recieved for my $6000 fee has been three months of pulling my hair out and not sleeping and even more IRS troubles because they instructed me NOT to contact them or reply to any letters, that they would handle it (and they never did). Only after 75 days of almost daily pleading, did I recieve ONLY ONE of the 5 revised tax returns they owe me. No one in the office returns calls. They charged me $6000 for services I did not need. Compared to other people who's complaints I have read, I was lucky enough to find the only competent person at Tax Masters and ONLY because of him did I even receieve my urgent amended returns (which he had ot send me against company policy of letting tehir clients review the returns). They do things like not return over 30 voicemessages I left over a month and then call to charge you $60 for overnight shipping, only to send it for $1.35 in snail mail. I could write and write all the millions of details of the torture I have endured over the past 3 months. But In lieu of this, I will simply refer you all to one blog I found that had various complaints. Http://www.enormousincongruities.com/02/22/tax-masters
0 comments