Complaint / Review
HSBC Bank
Nevada, FAKE - "Important Changes to Your Cardholder Agreement and Disclosure Statement"

Like the others, I received this letter from them. Just for kicks and giggles, I called them from my phone at work which is not traceable.

I followed the prompts and put in a fake credit card number and last 4 digits of my SSN, as requested by the computerized female voice. Then I waited on the line for "the next available operator" for at least 20 minutes until I finally got disconnected.

Probably was just enough time for them to have processed the information that I entered, and find out it was bogus. As long as they can keep you tied up, they can get everything done on the other end to use your information.

It has a number above my name and address:
SP 01 042592 72430E 103 ASNGLP

That's the number I entered into their system "followed by the pound sign." (After I pressed "one" for English, of course!)

Wonder if anyone else's letters have this same number at the top? I just shredded mine.