OK, these people have tried to collect on a debt that I had paid of "YEARS" ago. I have a letter of proof to send them so I'm hoping I'm all clear, but for those who seems to have trouble contacting them call the toll free number 1-866-444-7826.
It then asks for a control number. I entered 8 random numbers followed by the pound key, it said "we can't find it/wrong number" so i entered "12345678" then pound. It put me right through to an operator.
So I hope this helps you get a hold of these people and tell them to lay off.
Good luck to all!!
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