Complaint / Review
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Debited money from account unauthorized!

This company attempted to debit our account earlier in December. I called the company and told them that I did NOT authorize this debit and I wanted the money returned to my account. I then called the bank, and informed them of the transaction and no insufficient funds were imposed on us. December 27th, my husband and I realized there had been another debit from this company that didn't actually go through until the 31st. We called the bank prior to the debit going through and they told us that the transaction would actually have to post to file a dispute on it.

Now that it has posted, I will be calling this company AGAIN tomorrow and my bank also. I do not understand why they keep debiting my account but I intend to make sure they never do it again.