I Contacted a person who refered me to a woman by the name of Patty wo was responsible for approving and handeling the deferments of the company. I was going through some tough times and I requested a defernment. Which I had never done before and wasn't all too familiar with. I was given some instruction on how to request my deferment, which I proceeded to do. I sent numerous faxes under the guise that maybe they didn't recieve them. I was never contacted in regards to my request and yet harrassed constantly on why i had not made the payment. This carried on for months and I was constantly told to contact Patty which I did incesently and was never contacted in return. Also it has always bugged me from the begininng that my payment card never showed my balance and I never knew how far along I really am. I still and with this company and i don't know what to do, i need help. I am having difficulties and need my car.
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